Automatic Electric Peeler

Definekart Return & Refund Policy

Thank you for shopping at Definekart! We want you to love your purchase. If you are not entirely satisfied with your order, we are here to help make it right.

1. 7-Day Return Window

You have 7 calendar days from the date you received your item to request a return or replacement. If 7 days have passed since your delivery, we unfortunately cannot offer you a refund or exchange.

2. Return Eligibility Criteria

To ensure your return is approved, please make sure that:

• The item is completely unused, unwashed, and in the exact same condition that you received it.
• The product is kept in its original manufacturer's packaging with all original tags, labels, barcodes, and user manuals intact.
• You provide a valid receipt, invoice, or proof of purchase.

3. Damaged or Defective Items

If your item arrived damaged or defective, please notify us immediately! Contact us at [Your Support Email, e.g., support@definekart.com] within [e.g., 24 to 48 hours] of delivery with your order number and clear photos/videos of the defect so we can fast-track a free replacement or refund for you.

4. The Refund Process

• Once we receive your returned item at our warehouse, our quality assurance team will inspect it.
• We will immediately notify you via email regarding the approval or rejection of your refund.
• If approved, your refund will be automatically processed back to your original payment method (Credit Card, Debit Card, UPI, or Net Banking) within [e.g., 5-7] business days.

5. Return Shipping

• [Option A - If you provide free returns]: We offer free reverse pickups for eligible returns! Just contact our support team to schedule a pickup.
• [Option B - If customers pay for shipping]: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item, our customer care team is happy to help:

• Email: [rb1607910@gmail.com]
• WhatsApp Support: [8076143584]